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Allina Financial Assistance Services

Call Allina Customer Service at 612-262-9000 or 1-800-859-5077. Someone will help you find the right program for your situation.

Providing convenient access to necessary medical care regardless of one's ability to pay is important to us. That's why we offer these programs for patients and their families who cannot afford to pay their medical bills:

MedEligible Services | Allina Partners Care | Uninsured Discount Program

MedCredit Financial Services | Special circumstances (individual, case-by-case basis)

Allina's hospitals in St. Paul and Minneapolis refer children under the age of 12 to Children's Hospitals and Clinics of Minnesota, which also offers charity care.

Our care goes beyond medical assistance. We can also help people get food stamps, WIC (Women, Infants and Children, a federal program that supplies nutritious foods) or heating assistance – all of which are vitally important to a patient's recovery, health and well-being.

 

MedEligible Services

MedEligible Services provides advocacy support to patients who have difficulty paying their medical bills. MedEligible Services staff members can educate you about and help you apply for federal, state and county services like these:

  • Medicaid and Medicare
  • Social Security
  • Veteran's Administration
  • food stamps
  • emergency food and shelter
  • drug discount program

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Allina Partners Care

Allina Partners Care was established to assist patients who do not qualify for Medical Assistance or Minnesota Care and whose annual incomes are at or below 275 percent of the federal poverty level. The application is brief and asks for information on family size, employment, income, banking and insurance.

If patients meet the guidelines, their total Allina Hospitals & Clinics balance will be zero, with the exception of balances for some elective services. An eligible individual will be covered by the program for up to one year barring any significant change in income.

Patients may be asked to apply for Medical Assistance and Minnesota Care and be found ineligible for those programs before they can qualify for Allina Partners Care.

Allina Partners Care income guidelines

To qualify for financial assistance through Allina Partners Care, your income must be at or below 275 percent of the federal poverty level.

Family size Annual gross household income Monthly gross household income
1 $29,782.50 $2,482
2 $40,067.50 $3,339
3 $50,352.50 $4,196
4 $60,637.50 $5,053.13
5 $70,922.50 $5,910
6 $81,207.50 $6,767
7 $91,492.50 $7,624.38
8 $101,777.50 $8,481.46
more than 8 Add $10,285 to the annual gross income
for each additional family member.

Services provided by non-Allina Hospitals & Clinics physicians or ancillary services (e.g. radiologists, anesthesiologists) are billed separately and not included in this program, even if provided at an Allina facility. Allina Partners Care only covers balances billed directly through Allina's own billing offices.

If you have any questions about Allina Partners Care, please call 612-262-9000 or 1-800-859-5077.

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Uninsured Discount Program

If you do not have health insurance and do not qualify for Medicaid or Allina Partners Care, you still will receive a discount on medically necessary hospital charges. The discount will be reflected on your bill.

Patients with insurance who receive medically necessary services that are not covered by their insurance may also be eligible for this discount.

If you have any questions about the uninsured discount, please call 612-262-9000 or 1-800-859-5077.

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Special circumstances (individual, case-by-case basis)

Financial Assistance Services will evaluate patients with special circumstances.

There may be a circumstance where patients experience a catastrophic event that puts them in a devastating financial position whereby the program representatives will determine how to best support them financially.

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MedCredit Financial Services

MedCredit Financial Services provides financial loans to patients who can't afford to pay their medical bills. MedCredit representatives can help you consolidate all medical expenses from any health care provider that participates in MedCredit so that you only have one monthly payment.

Once you have a MedCredit Financial Services account, you can add on any additional medical expenses for yourself or your family.

For more about MedCredit, call 763-585-8444 or 1-800-755-0965.

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Charity care at Children's Hospitals and Clinics of Minnesota

United Hospital and Abbott Northwestern Hospital refer children under the age of 12 to Children's Hospitals and Clinics of Minnesota. For information about charity care at:

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